Testimonials

Robin is a dream to work with! Very professional, efficient, wise and easy to talk to! Wouldn’t want any other realtor to work along side with!

Working with Robin has been an absolute pleasure. She is incredibly clear, kind, and professional in every interaction, and it’s obvious that she truly wants the best for everyone she works with. Her knowledge of real estate is exceptional, and she brings a level of confidence and expertise that immediately puts you at ease. Anyone would be lucky to have her represent them—she goes above and beyond, every time.If you’re looking for someone who genuinely cares, communicates beautifully, and knows this industry inside and out, you won’t find anyone better.

I recently worked with Robin Smith to list my home, and I truly couldn’t have asked for a better experience. She went above and beyond to make the entire transaction smooth and stress-free from start to finish.Robin provided great suggestions on how to make the home show at its best, arranged for professional photography that really showcased the property, and maintained clear, consistent, and professional communication throughout the entire process.I would absolutely recommend her — 10/10 — for anyone looking to buy or list their home!

I would like to tell everyone what an honor it is to be able to call Robin a friend not only is she great at what she does but at being a true humanitarian if you know her you understand what I am saying . If you don't I hope you have the very good fortune of correcting that. She is truly a gift that I and her family will cherish forever

Robin is absolutely fabulous!

I cannot say enough about how helpful and professional Robin has been throughout the sale of my home. Her extensive expertise in historic properties proved to be an invaluable asset. Preparing my 110-year-old house for the market was a two-year process, and Robin was by my side the entire time, offering guidance, support, and reassurance. She connected me with reputable contractors who completed cost-effective improvements that ultimately allowed me to achieve the best possible price. Once the home was ready, Robin developed a thoughtful and strategic marketing and pricing plan—especially impressive given the challenging housing market. The result was remarkable: the house sold within just a few weeks and for a price that exceeded my expectations. I am deeply grateful for everything she did

Robin was excellent to work with. She is both knowledgeable and adaptable integrating her experience with us into her substantial knowledge of the market and sales experience. In our intitial meeting she made clear that we were at a critical moment to get the house on the market before winter and the slow down it brings. We worked hard to meet the timeline she laid out. The house sold in 3 and 1/2 days at a premium to our ask. We were very pleased with the results.

Robin was absolutely fantastic to work with! As first time home buyers, from the very first meeting she laid out the whole process clearly and gave us confidence that we were going to find the best home. Even through some uniquely difficult challenges she made sure everything went well. I cannot recommend Robin enough.

Absolutely lovely to work with!

Robin was so great when we sold our home. She is an excellent Realtor, and when we are ready to sell again she will be my go to realtor! Robin has sold both a home and land for us,she has become a good friend, she is so focused we would recommend her to anyone who wants someone who focuses on both the seller or buyer

From the moment my husband and I met Robin, we knew she was the right person to work with. Her expertise and recommendations were on point. We especially appreciated her energy and positive attitude! I recommend Robin 100% !

Robin is a dynamo! She loves what she does and has comprehensive real estate industry knowledge, mixed with compassion and a get it done attitude. I trusted her with my duplex rental and she guided me through the process from beginning to end. She is worth her weight in gold. Highly recommend Robin Smith! Robin genuinely cares about her clients and makes sure they are taken care of well. I trust her.

Robin was wonderful to work with throughout the entire process of selling our home. She guided and assisted us and when things seemed to get overwhelming her endless energy, real estate knowledge and connections with local contractors to assist us were invaluable! Thank You Robin for all of your help and guidance!! Michael & Cynthia Courtemanche

Robin did a phenomenal job helping us find our dream home here in Keene. We had a fairly complicated situation with a multi staged move (me 1st and my wife later) that required extra patience with us. Robin was also able to help us find a flexible, temporary rental that was perfect for us as we were continuing our search for our dream home. We were looking during a time when properties we were interested in were being sold very quickly. The advice and wealth of guidance Robin provided comes from her deep knowledge of the local community and her insights into the market. She was spot on during our entire journey. We are so thankful we chose her to be our Agent.

Robins deligence in details is what seperates her from other agents. Robin always her clients best interest at heart and keeps them involved and updated through out the process. Robin is one of the top Realtors in the Monadnock Region, an also a plesure to work with.

Robin is one of the most compassionate human beings I have ever met. She has gone above and beyond for me. we had many hurdles to get over and she is a total trooper. I would totally always use her and have recommended her to all of my friends. She truly cares about her clients. She is the best. I so appreciate her, and she really cares about people, which is hard to find these days. She is a gem! She went above and beyond to check on my house when I was not home. Collect mail in my mailbox and send to me. She has a great list of service providers to assist and she kept me informed every step of the way!

After many months of considering selling my home~ I knew I needed the guidance of an experienced realtor. Robin is well known in the community as “the” person to go to for anything real estate, so I reached out to her. She promptly responded to my first email and from that point forward, we were a solid team. She explained each process step by step, was very patient with all my questions, gave expert advice and was truly my cheerleader throughout the entire experience. I couldn’t have done it without her and I’m forever grateful!

Robin, sold me my home 10 years ago. It was a pleasant experience! Through the years it has been a pleasure to keep in touch with her. So when I sold my home, she was the only person I would have confidence in. She sold my home quickly, which was what I needed. Robin knew exactly how to prepare my home for pictures and showings. She really knows the real estate business, and guided me through every part of the process, and Always got back to me in a timely manner. Everything she did was smooth. If I ever needed a realtor or have a real estate question I’m sure she’d be there for me. I recommend Robin highly for anyone’s real estate needs!

Robin is a top tier agent. Recognizing that this was a big life transition for our family, she made us feel like we were in such good hands as she walked us through the sale of our home. Robin is incredibly responsive, incredibly organized with the logistics of a listing and sale, and both personable and professional at the same time. She knows the winning combination to navigate changing housing markets and I trust her implicitly!

Robin is a top tier agent. Recognizing that this was a big life transition for our family, she made us feel like we were in such good hands as she walked us through the sale of our home. Robin is incredibly responsive, incredibly organized with the logistics of a listing and sale, and both personable and professional at the same time. She knows the winning combination to navigate changing housing markets and I trust her implicitly! All the best as you wind down summer ( say it isn't so!!)Kate and Rob

I have known Robin Smith since she was growing up in our neighborhood. I was a teacher and she was one of my students. I remember the day she overheard me talking to another teacher about how I would love to have someone come in and clean my house, to just run a vacuum through it. Robin said she could do it after school. She was great then and I have followed her career and how she takes care of her clients. When we were thinking about selling our house, we asked Robin to come see us. She helped us set our timeline and tactfully suggested things we should do to improve the look of the property. Robin has been wonderful to work with. She keeps us informed about everything without smothering us with too much information. I am so happy that we chose Robin Smith as our realtor.

I have had Robin as a broker in the past, selling a house. Now, 12 years later, Robin guided me through the process, and I was amazed at the way she effortlessly handled the transaction. She is very knowledgeable of the market and is one of the best in the business. Anyone who needs an agent will not go wrong using Robin. I will use her again when the need arises. I will and have recommend her to others. Kenneth Cook Surry, NH

I have known Robin for over 15 years professionally and personally. I have moved many times and each time Robin was right there to guide me through the whole process. My most recent sale was 6 Worcester Street the sale was very fast and easy. She has made selling and purchasing a home very easy for me. Always quick to answer any questions I had, willing to listen to my wants and needs and always looking out for my best interest. She works very hard from start to finish with always a smile on her face. I highly recommend her for your next sale or purchase. Give her a call today!

We had the pleasure of working with Robin Smith, realtor extraordinaire, when we sold our house recently. Robin guided us through the process of listing the property for sale, advertising, hosting numerous tours and an open house. Robin was always prompt with answering emails and text questions from us. She offered solid advice and was really close with the estimated asking price and the final purchase price.We will not hesitate to reach out to her ,should we need her services again. Fenella & Anthony Levick

A few months ago, I made the decision to to sell my house that I have lived in for 43 years.,I needed a realtor and found myself so fortunate to have found Robin Smith on the internet. I called her and she immediate texted me.,I’ll call back in 5 minutes, which she did. From the very start of our relationship , she was always prompt and professional like that. Robin is so knowledgeable and skilled at her professional.,I could tell immediately that she genuinely enjoys what she does.Selling a house I found out can be a roller coaster ride, but with her she definitely is with you on it. I felt so confident that any question I had would be addressed so quickly and efficiently. She knew just what price to list it, and within a week I had offers. Then she sat down with me every step of the way to make it happen. But I think the most important thing to know about her is that she genuinely cares about her clients. She’s an ethical and very caring human being. Robin I can’t thank you enough for helping me through such a milestone in my life.,I highly recommend Robin Smith as a real estate agent. You’ll always be grateful you did.,

Robin is the BEST her attention to detail, her continued communication and guiding us through the whole home selling process was outstanding. We have used Robin for 4 home purchases and sales and would never look anywhere else truly the best at what she does in every capacity. Thank you Robin for another successful sale!!

We feel very fortunate to have had the opportunity to work with Robin Smith of BHG Masiello Group when looking for our vacation home in Keene NH (live in Florida). We “cold called” her on a late Friday morning and she made time to meet us an our hotel that very same day. What impressed us the most was not just her intimate knowledge of the market but a willingness to get to know both of us in a detailed personal manner, which we believe allowed her to guide us to properties that best suited our lifestyle. Ultimately she found & helped us to secured a property in the community which we desired the most. To us that says it all…… a professional realtor that is willing to go the extra mile and a professional realtor that “takes to heart” to ensure that your needs are met.Michael & Jennifer Kruzlic

Nothing shows faith in a realtor than repeat use of their services. Robin sold three homes for us and helped us find our dream home.When 11 years ago I found my chapter two after widowhood, and we needed to sell both of our homes of 15 years and find one to blend in to meet all our needs. Robin was up to the task. She gave sage advice and handled my delicate situation (giving up my home with all of those memories) with care. She patiently took us to homes to try to make three teens happy with their own private spaces while also finding a property with land in a place this was rare to keep them in the same school district . One day when looking at homes, she got a call about an upcoming listing, and we looked at it before it even went on the market, and she closed our deal on a gorgeous post-and-beam home in the woods.After over a decade of wonderful memories and raising our kids, it was time to sell and relocate, and once again, Robin came to the rescue, giving me advice over a year before I was even ready to list, and then quickly selling above asking m, making us a nice nest egg for our retirement.Robin makes buying and selling easy and comfortable, with some laughter mixed in. This tiny and lovely woman has more energy than I've ever seen, and she will work relentlessly to make your dreams come true.I have left the area, but I will truly miss seeing her around town, and I highly suggest her to anyone looking to buy or sell.

Professional to the nth degree. Got three solid acceptable contracts in the first ten days. Highly, I mean highly …. recommend Robin. Not one thing missed.Steve Powers

Robin is a wonderful realtor and a consummate professional. She listens carefully, she gives excellent advice, and she steadily guides sellers through a complicated and emotionally charged process. She anticipated our questions before they arose, she created a clear schedule for the sale and broke the process down into manageable steps. She earned our absolute trust and helped us to get the best possible price. She has a wealth of very useful information about the area at her fingertips. Robin is by far the best realtor that we have ever worked with!

Robin was Amazing !Totally professional yet personable at the same time.She worked very well with my timeline and special requests.Excellent communication before and during the listing and leading up to the closing date.She was very helpful to me with managing an out-of-state move also.I would highly recommend her for your agent when selling your home

Dear Robin, Larry and I so appreciative of everything you have done in making sure that the process of finding and buying our new home went smoothly, and it DID! From the day we met at 101 Colorado Street, you were upbeat, professional and transparent. When we parted, you said, "What is meant to be will be", and you were right. We are so excited to be moving to Meadowlands and to already know great neighbors. Thank you so much. Larry and Susan

I chose Robin because of her experience and because she provided professional cleaning as well as professional photographer. I also liked that she confirmed qualifications of potential buyers before showing my home. My house sold in about one week! Thank you Robin.

Robin is the best! She helped us on both sides of our move (buying our new house and selling our old ). If you want the consummate professional who works with you to really get to understand your needs, as well as knowing the market Robin is the only choice!

Robin's care, communication skills and attention to details made selling a breeze!

Robin is the most experienced, committed, and connected real estate professional we have used in buying and selling our home. She knows the market, is always on time for appointments and deliverables, provides advice that is backed by data and experience, and manages every little detail from preparing the home to bringing in professionals to fix any issues to getting the house through closing. Her communication with us was remarkable, answering questions within minutes. We had outstanding offers on our home the first day it was listed, signed a contract 2 days later, and we closed after just 3 weeks on the market, all during the holidays in December. Robin is the best realtor in the Monadnock area!

Robin was super to work with and was able to negotiate a fair purchase price for us and the seller. Great communication and clear she wanted a win/win for everyone. Highly recommend.

Simply the best! She gave us her full attention. She made our life simpler before the house was even sold. She was totally professional! We would recommend her highly!

Robin helped my parents sell their home rather quickly. As we are not local, she went the extra mile by managing our property in our absence and ensuring we had all our Ps and Qs sorted throughout the process.

Robin was the best. She guided e through the process made recommendations for improvement, and sold my home quickly. She is a down to earth person and extremely positive.

Dear Robin, I just wanted to let you know what a pleasure it has been to work with you during this process. I truly appreciated your empathy, advice, guidance and professionalism throughout the experience. You have been an excellent communicator-keeping me informed as well as sharing your insights. Thank you very much for making the journey smoother. Wishing you and your family good health and much happiness Warmly, Linda M.

Robin is an excellent Realtor/Assistant Broker to work with. She has the professional skills to manage the process efficiently and her diligence and guidance made the experience a great one. I am so glad to have partnered with Robin to sell my brother’s home. She made the entire process seamless and guided me with informed decision making and personal attention. She is a loyal professional who was a joy to work with. Thank you, Robin!

Robin is the best realtor I’ve ever worked with. Her energy and enthusiasm made the whole process fun. She was available 24X7 for even the smallest questions. The first time I met her she understood exactly what I was looking for and was able to find the house I wanted immediately. So thankful she was my realtor!

I've been a real estate photographer in Cheshire County for the last 8 years and have photographed over 125 listings for Robin. She is without a doubt one of the hardest working agents with whom I work. Always organized, always thorough, and a pleasure to work with. I would give her 6 stars if I could!

I found myself needing to sell my house that I had lived in over 45 years. The first REALTOR I thought to contact was Robin Smith. She had a sterling reputation and certainly lived up to it.. and even surpassed it. Robin compassionately walked me through the selling process, being extremely patient and understanding of my sorrow in leaving that home. She encouraged me to aggressively seek out my new home and once we found it, guided me through the buying process. Robin is exceptional in her people skills, remarkable in her ability to juggle both "sides" of the real estate world with grace. She far exceeds all I had heard about her. Robin is "one of a kind", both in her profession and as a person. I am very pleased I requested Robin for her real estate expertise!

Robin has been my realtor for many years. I have bought and sold approximately 8 homes. Robin is honest, trustworthy and will work very hard for you. She is a go getter and makes the entire process as easy as possible. I highly recommend Robin

Joe and I are very happy with Robin. She took a lot of grief with my brothers.  She went above and beyond and then some.. working with us for over a year to get the house and land sorted out. She is very knowledgeable and there is no way we could have done this with out her. Experience and patience is what she has, coupled with a great attitude. The house is sold and we are very pleased with Robin. I would use her again and again. 

Absolutely the best! Always quick to respond, always finds the answer.....Robin makes buying a home a great experience!

When I went to sell my home, the first realtor I looked for was Robin Smith. She sold us the same home 5 years ago. Robin’s first priority is the clients needs not how fast she can sell the home. Robin is very efficient, knowledgeable, and accurate. Robin helped me every step of the way in selling my hiome. Robin always kept me informed of every detail. Thank you Robin

We have used Robin for both as a buyer agent and selling agent.  She is detailed, responsive and goes above and beyond.  When we didn't have a ride to the signing of our papers, without hesitation, she came and picked us up and then brought us back home.  We were doing a long distance move.  She assisted with names of movers & cleaners.  She kept everything on track!  We could not be happier with our decision to use Robin as our agent.   

Faith C.